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Account & Profile
Update your profile, profile photo, privacy preferences, password and other account settings.
InReelRoom Support
How can we help?
Find help with your account, movie rooms, messages, reactions, notifications, privacy settings and other InReelRoom features.
Popular help topics
Quick guidance for common InReelRoom questions.
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Movie Rooms
Create rooms, join rooms, manage room activity, vote on movies and schedule movie nights.
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Messages & Social
Get help with direct messages, follows, reactions, comments, replies, blocking and muting.
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Notifications
Manage notification permissions and troubleshoot notifications that are delayed or not appearing.
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Privacy & Security
Control who can view your profile, contact you, and learn how InReelRoom protects account information.
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Delete Your Account
Request deletion of your InReelRoom account and associated personal data.
Frequently asked questions
Answers to common questions about using InReelRoom.
How do I create a movie room?
Open InReelRoom and select the option to create a room. Enter the requested room details and complete the setup. You can then invite or share the room with other users.
How do I join a room?
Use the Join Room option in the app and enter the invitation or room information provided to you. You can also discover rooms where that feature is available.
How are movie recommendations selected?
InReelRoom may use activity such as your favorite genres, movie ratings, votes, favorites, watchlist, watched movies, reactions and other in-app activity to help surface movies that may be relevant to you.
Can I control who can see my profile or message me?
Yes. InReelRoom includes privacy controls that may allow you to limit profile visibility and control who can initiate direct conversations with you.
How do I report inappropriate content?
Use the available report option on supported posts, comments or other community content. Reports may be reviewed for violations of the InReelRoom Community Guidelines.
How do I delete my account?
If you can access the app, go to Profile → Privacy → Account Data → Delete Account. You can also submit a deletion request through our account deletion page.
Why am I not seeing an advertisement?
Ad availability can vary based on advertiser inventory, device, region and other factors. A missing banner does not necessarily indicate a problem with the app.
I found a bug. What information should I send?
Include a short description of the issue, what you were doing when it occurred, your device model, Android or iOS version, and screenshots where appropriate. Never send your password.
Contact InReelRoom Support
If the information above does not solve your issue, contact our support team.
Email: [email protected]
For your security, never include your password, authentication code or other sensitive login credentials in a support message.
Legal & privacy
Important InReelRoom policies and account-management resources.